The HECIS Manual - our Policies and Procedures - Page 2
The HECIS Manual contains all the policies and procedures of our service and are provided for your information. Files are all in pdf format and may be downloaded and printed for your reference.(The manual is listed over three pages)
POLICIES (continued)
9. Services and Activities
9.5 removed
9.10 Duty of Care and Mandatory Reporting
9.13 Client Participation Social Inclusion
9.14 Client Assessment and Review
9.15 Client Staff Safety Security
9.16 Client Decision Making and Choice
9.17 Client Transition or Exit from Service
9.18 Managing Challenging Behaviours
9.19 Providing Client Advocacy and Support
9.20 Interagency Service Coordination and Process for Addressing Disagreements
9.21 Client Family Decision Making Disagreement Process
11. Information and Communication
11.2 Publications and Newsletters
11.6 Access to Confidential Information Policy
13. Administration and Office