The HECIS Manual - our Policies and Procedures - Page 3

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The HECIS Manual contains all the policies and procedures of our service and are provided for your information. Files are all in pdf format and may be downloaded and printed for your reference.(The manual is listed over three pages)

PROCEDURES                         

 

1. The Organisation

1.a Confidentiality, Privacy & Dignity

 

2. Governance

2.a Roles and Responsibilities of Management Committee

2.b Conflict of Interest

6. Financial Management & Administration

 

7. Physical Assets

 

8. Health, Safety & Environment

 

3. Management & Accountability

 

4. Planning

 

5. Human Resource Management

5.a Roles & Responsibilities of Staff within the HECIS structure

5.b removed

5.c Staff/Volunteer grievance, complaints and disputes

 

9. Services & Activities

9.a Client/Family complaints

9.b Individual Service Planning

9.c Entry Procedure of HECIS Assessment & Referral

9.d Client Decision Making

9.e Implementing a program for Children with

      Challenging Behaviours

9.f Implementing a program for a Child with ASD or

     Delays in Communication, Play & Social Skills

 

10. Risk Management, Compliance & Insurance

 

11. Information & Communication

 

12. External Relationships & Stakeholders2.  External Relationships and Stakeholders

 

13.  Administration and Office